Privacy Policy

Last updated: September 19, 2026

Restaurant Repairs Inc ("we", "us", "our") operates kitchenrepairs.site and provides restaurant equipment repair, maintenance, facility repair and remodeling services. This Privacy Policy explains what information we collect, why, and the choices you have. By using this website or our services, you agree to the practices described here.

1. Information We Collect

Information you provide

• Contact name, business name, email address, phone number and service address
• Equipment details including make, model, serial number and fault description
• Photographs of equipment or spaces that you send us
• Project details, drawings and plans for remodel work
• Billing details, credit application information and payment records
• Correspondence including email, text, phone notes and messages sent through this website

Information collected automatically

• IP address, browser type, device type and operating system
• Pages viewed, time on page and referring website
• Cookie identifiers as described in our Cookie Policy

2. How We Use Information

• To respond to service requests and dispatch technicians
• To diagnose faults, prepare estimates and complete repairs
• To maintain equipment service history and asset records
• To schedule preventive maintenance visits
• To design, permit and build remodel projects
• To order parts and coordinate suppliers and subcontractors
• To invoice, process payment and manage accounts
• To handle warranty claims and follow up service
• To comply with tax, licensing and legal obligations

3. How We Share Information

We do not sell your personal information. We share it only as needed to perform the services you requested or as required by law:

• Parts suppliers and equipment distributors fulfilling orders for your repair
• Manufacturers, for warranty claims and technical support on your equipment
• Licensed subcontractors and specialty trades working on your project
• Permitting authorities and inspectors where a remodel requires it
• Payment processors, accounting and scheduling software vendors
• Insurers, attorneys and auditors where professionally necessary
• Your landlord, property manager or corporate office where you have asked us to coordinate with them
• Law enforcement or authorities when required by law or valid legal process

4. Service Records And Photographs

We keep service tickets, equipment history and photographs of work performed. These support warranty claims, future diagnosis and, where applicable, your own health inspection records. We may use photographs of completed work in our portfolio and marketing without identifying your business, and you may ask us in writing not to.

5. Cookies And Analytics

We use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies in your browser settings. See our Cookie Policy.

6. Communications

When you request service you consent to be contacted by phone, email or text about your request, appointment, estimate and invoice. Message and data rates may apply. You may opt out of marketing communications at any time using the unsubscribe link or by replying STOP to a text. Operational messages about an active service call, scheduling, parts or billing are not marketing and will continue.

7. Data Retention

Inquiry records are retained for a reasonable follow up period. Service tickets, equipment history, contracts, permits and financial records are retained for the periods required by Florida law, our insurers and applicable tax rules, which is generally several years. Equipment service history is often kept longer so we can diagnose a returning fault years later.

8. Security

We apply reasonable administrative, technical and physical safeguards to protect information in our care. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Please do not send full payment card numbers or government identification numbers through website forms or unencrypted email.

9. Your Choices And Rights

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us not to use photographs of your location publicly
• Ask us to delete information we are not legally or contractually required to keep
• Opt out of marketing communications at any time

Contact us using the details in section 12. We may need to verify your identity before acting on a request.

10. Children

Our services are directed to businesses and adults. We do not knowingly collect personal information from anyone under 13.

11. Third Party Links

This site links to third party platforms including Facebook, Yelp, YouTube, an external blog feed and Google Maps. We do not control those services and are not responsible for their content or privacy practices.

12. Changes And Contact

We may update this Privacy Policy. The revised version takes effect when posted and the date at the top of this page will change. Questions or requests can be sent to:

Restaurant Repairs Inc, 12751 SW 9 St, Miami, FL 33184, phone 754-888-9461, email info@kitchenrepairs.site